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Change assigned Profile
Question How do I change the Profile my user are using? Solution UW offers multiple Profiles. Each Relay can be assigned a specific Profile so that all users that login to that Relay will use the assigned profile. The Profiles can also be assigned ...
Basics of creating a profile from an existing profile
Issue Admin would like to make a copy of an existing profile to assign to specific users. Solution These instructions assume the admin is making a copy of the SecureCloudAccess-Profile. Replace installdir with the folder name Unified Workspace is ...
Making basic style customizations to webNetwork
Question Is there a document that explains some of the common customizations for webNetwork profiles ? Solution webNetwork 6.0 This document has some of the more common customizations that customers do in webNetwork profiles: ...
Icon changes for customer upgrading from old versions
The customer has had webNetwork for many years and wants to go to the new profile but does not know icons are being used on a clean install. Do you have a list of the icons used for a new install? Under webAdmin / Customization center / Upgrade ...
SCA Profile Tiles not displaying in alphabetical order
This is due to the Movable Tile feature of the SCA profile. If the user has not moved any tiles, then the tile will appear alphabetically, as it will be using the default server-side sorting. Once a tile has been moved by a user, we then use the ...
Change the Title of the "My Tiles" workspace
How to change the title of the My Tiles workspace. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand [Default] tenant (This may be replaced with the name of the Tenant you are using) ...
Set users to see the default background image
Issue: I would like to disable background customization so that our users are forced to the background (wallpaper) image that we have selected. If users have changed their background image, will they automatically be set back to the default ...
Desktop Loading Loop
Issue: Users are seeing a login loop, where the SCA profile desktop is being drawn over and over (similar to clicking the browser's reload button). Solution: This was previously seen as an issue with specific Browser Extensions . There is a function ...
Popular Articles
Old Browser Versions
Question: I am using an older browser version and am having problems. What can be done ? We are not able to upgrade the browser at this time. This is a challenge for any company that makes software that utilizes a browser. Since Stoneware does not ...
LCS Redirection
Problem: How to redirect the LCS in an environment with multiple LCSs and students connecting to them. Solution(s): Create an allow.cfg on all LCS(s) (including the Master) in the network, however, even if no allow.cfg is present on an LCS, machines ...
Time windows allows for Service Shutdown
Issue: Can the time windows gives a service to shut down before it kills the service be increased? Solution: Yes, the following information comes from the Microsoft URL : http://support.microsoft.com/kb/146092 To specify the wait time, do the ...
How to disable password saving - Internet Explorer
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Internet Explorer, launch Internet Explorer and perform the following steps. Click the blue Settings menu icon in the upper ...
How to disable password saving - Chrome
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Chrome, launch Chrome and perform the following steps. Click the Chrome menu button in the upper right corner of the Chrome ...