SCA Profile Tiles not displaying in alphabetical order
This is due to the Movable Tile feature of the SCA profile.
If the user has not moved any tiles, then the tile will appear alphabetically, as it will be using the default server-side sorting. Once a tile has been moved by a user, we then use the user's custom sorting. Anytime a new tile is added after that, if it doesn't have a saved position, it goes to the end of the list.
To go back to the alphabetical sorting of tiles, and prevent users from changing the order of their tiles, requires disabling the Movable Tiles feature on the profile:
**Prior to webNetwork 220.127.116.11, you will then need to delete the mondrianprofiletileorder Directory Cookie from all the user objects of users that have moved a tile. This will reset all the users to seeing the tiles sorted alphabetically.
- Expand Customization Center
- Expand SCA profile
- Select Settings
- Choose Moveable Tiles from the selector and set to False.
- Save Change
As of webNetwork 18.104.22.168, that dcookie will be ignored when the admin disables Movable Tiles on the profile.
Keywords: tile, sort, order
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