Issue:
I would like to disable background customization so that our users are forced to the background (wallpaper) image that we have selected. If users have changed their background image, will they automatically be set back to the default background image?
Solution:
Unfortunately no. The users will still see their selected image, and will be locked out from being able to change it. At this point, the only way to set the user back to the default background image is to delete the universalprofilebackground Directory Cookie from their user object.
If it's just a handfull of known users, you can remove the cookie manually:
- Browse to user object in webAdmin
- Select Extranet tab
- Look at the Directory Cookies file for a universalprofilebackground entry
- If the universalprofilebackground entry exists, select it
- Click the red X, to delete it
- Click the Save button
To make sure all users are set to see the default background image, you can add a line to the profile's login script that will run at each user login:
- Open webAdmin
- Expand the Customization Center folder
- Select the SecureCloudAccess-Profile object
- Select the Login Script tab
- Add the following to the Profile Login Script field:
- clearDirectoryCookie ( "universalprofilebackground" )
- Click the Save button
As users login, if they have the Directory Cookie set, it will be deleted. Then on their next login, they will see your default wallpaper. Once you think enough time has passed, that it should have gotten everyone, you can remove that line from the Login Script.