Misc
How do I determine my Unified Workspace license expiration date?
The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...
Link changes from 6.5 to 7.0
When upgrading to 7.0 you may notice that some link URL's have changed. If you need to roll back your install you will need to fix these links by hand, also if you have moved or copied these links elsewhere in your environment, you will need to ...
Log4J 1.x Vulnerability CVE-2021-4104
Issue A vulnerability was discovered in Apache Log4j1.x. Does this vulnerability affect Unified Workspace? If so, how do we go about mitigation of the vulnerability? CVE-2021-4104 Solution Unified Workspace does use Log4J 1.2.16. This vulnerability ...
Log4J Vulnerability CVE-2021-44228
Issue A vulnerability was discovered in Apache Log4j2. Does this vulnerability affect Unified Workspace? If so, how do we go about mitigation of the vulnerability? CVE-2021-44228 Solution Unified Workspace does use Log4J 1.2.16. We have confirmed ...
How to see information about a specific user
Question How can I see what links and/or file nodes a user has assigned? Solution That information can be found using the Show User feature in the webAdmin Dashboard. Open webAdmin Dashboard Locate the user via Tree Root or User-Group Admin ...
Unified Workspace Helper Applications
Mobile Workspace Applications allow access to Lenovo Software's Unified Workplace system from the native operating system desktop. Mobile Workspace Applications Operating System Link Apple iOS Download Android Download webPass Extensions Browsers ...
Could Not Convert Socket to TLS
ISSUE When the system tries to send email, it results in an error "Could not convert socket to TLS". The Email debug in the 8090 Console shows: INFO (08/21) 12:17:57 [stdout]: STARTTLS INFO (08/21) 12:17:57 [stdout]: 220 Ready to start TLS ERROR ...
Example of different load balancing solutions
The following document from LoadBalancer.org helps show/explain the various load balancing methods.
Password Manager is slow display for users with many lockbox entries
Issue Password manager takes a long time to come up for users with a large number of lockbox entries. Solution The cause of the slowness comes down to an issue with the Unified Workspace and directory servers being out of time sync with each other. ...
Change Reset Password URL
Issue Customer would like to use their own password changing application instead of the one built into Unified Workspace. Solution To point the Reset Password button/link to a specific URL: Open webAdmin Dashboard. Expand Customization Center. Expand ...
File downloads being blocked as dangerous
Issue webNetworkSlingshot.exe and/or webPass.exe installers are being blocked by Chrome and/or Firefox. Chrome explicitly states there is an issue with downloading the file in the browser's Status Bar. Firefox is not quite as explicit. It subtly ...
How can I capture a TCP dump on Linux?
The following url shows how to use the command line tcpdump to do a packet trace. http://jcifs.samba.org/src/docs/capture.html To capture an ldap communication, you need to make sure that webnetwork is not set to use SSL to talk to LDAP. You can ...
How to make mass changes to DS.
For any ldap server, you can use ldap ldif files to make the change, making the ldif files might take as long as doing it by hand depending on the number of attributes you want to change. If you are using edir , you have other choices like JRB ...
Redirect password change to custom page
Issue Customer would like the Change Password option to open their own password change application, not the one built into Unified Workspace. Solution There are two ways to accomplish this. Change stoneware/webserv/apps/selfService/ChangePassword.jsp ...
Display dashboard errors.
How can I see the error causing error can’t load sub branch. Use the URL below as an example and change the server name to yours and the context to your context. ...
General Linux Information.
How can I tell what kernel I am running ? cat /proc/version How can I tell how long the box has been up ? uptime How can I tell what processes are taking up the cpu ? top UW won’t start after changing hostname on linux. Your ’hostname’ on the ...
How do I use Netstat to see connections
Netstat has some very useful command line switches that help show the connections into a server. If you are seeing many TCP TIME_WAITs that are not going away then that tends to indicate an issue, many times a box low on resources tends to build up ...
lbOrphan utility to remove orphaned lockbox values
Attached is a little JSP utility that you can use to remove any lockbox values that have been orphaned. In the JSP, just add the index name you want to remove on the line that says: String indexName = "..... enter the index name here ...."; Then log ...
How can I validate the file hashes / checksum values for a file I downloaded ?
Problem: How do I validate a file that I have downloaded is the same as what the vendor uploaded to their site ? Many sites publish a hash / checksum for files you download. These can be MD5, SHA-1, SHA256 or SHA512 and each is a string of ...
Stoneware Utilities
Stoneware Utilities Env Check - Windows Environment Check Utility - Full Installation (Gui only) 51 MB Env Check - Linux Environment Check Utility - Full Installation ( Gui only ) 52 MB Env Check - Mac Environment Check Utility - Full Installation ( ...
Time windows allows for Service Shutdown
Issue: Can the time windows gives a service to shut down before it kills the service be increased? Solution: Yes, the following information comes from the Microsoft URL : http://support.microsoft.com/kb/146092 To specify the wait time, do the ...