webAdmin
Allow Help Desk to change user password
Issue Customer would like to limit Help Desk users to only be able to change/reset user password via the webAdmin Dashboard. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as assigning them the ...
Add large number of users to group - Form Too Large
The customer was trying to add a member to a group which has lots of users already. They got "script running slowly" messages, however, users were finally added. The customer then tried adding them in a few at a time, On the last bunch after clicking ...
Reset user's Image Challenge images
To reset a user's Image Challenge images, so that they can select new ones: Open webAdmin. Browse to the user's user object (via Tree Root or User-Group Admin). Select the Authentication tab. Click the Reset User Images Reset button.* Click the Save ...
Using Web Monitor to see current number of active sessions
Question: How can I see the number of users that are currently logged into the system? Solution: Using Web Monitor to see current user Sessions. Launch webAdmin. Expand Utilities. Click the Web Monitor option. This will show you the total number of ...
Web Monitor shows multiple User Sessions for each user
Question: Web Monitor is showing many sessions from the same users. The Login Time for each session is different, but the Last Activity time is identical. Solution: This behavior can happen if the following are present: A load balancer is being ...
UW Support for HSTS
As of 6.4.1.24, UW supports HSTS HSTS can be enabled/disabled via the Login Policy used by the UW relays. Open webAdmin. Expand Tree Root. Expand the Stoneware OU folder. Select the DefaultLoginPolicy object. Check the HSTS Enable checkbox on the ...
Popular Articles
Old Browser Versions
Question: I am using an older browser version and am having problems. What can be done ? We are not able to upgrade the browser at this time. This is a challenge for any company that makes software that utilizes a browser. Since Stoneware does not ...
LCS Redirection
Problem: How to redirect the LCS in an environment with multiple LCSs and students connecting to them. Solution(s): Create an allow.cfg on all LCS(s) (including the Master) in the network, however, even if no allow.cfg is present on an LCS, machines ...
Time windows allows for Service Shutdown
Issue: Can the time windows gives a service to shut down before it kills the service be increased? Solution: Yes, the following information comes from the Microsoft URL : http://support.microsoft.com/kb/146092 To specify the wait time, do the ...
How to disable password saving - Internet Explorer
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Internet Explorer, launch Internet Explorer and perform the following steps. Click the blue Settings menu icon in the upper ...
How to disable password saving - Chrome
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Chrome, launch Chrome and perform the following steps. Click the Chrome menu button in the upper right corner of the Chrome ...