Authentication
Allow Help Desk to reset Image Challenge images
Issue Customer would like to allow Help Desk users to only be able to reset user Image Challenge images when they have been forgotten by a user. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as ...
How do I force users to fill in their password self service security questions
In webnetwork 6.x there are options (see below) on the Password Reset Policy to force users to answer their questions but the example below can be used for both 5.x and 6.x Using Login Script: In the login script for the profile, you can add the ...
Desktop Authentication known issues and recommendations
Problem: What are the known issues of using Desktop Authentication feature to automatically log users into the portal? Cause: Desktop Authentication feature uses Windows Integrated Authentication (NTLMv1). Most browsers do not support auto-login ...
Enable OTP in Unified Workspace
Question: Does Unified Workspace support One-Time-Password? Solution: As of 6.4.1.24, Unified Workspace includes support for One-Time-Password. Enable OTP: Go to the DefaultLoginPolicy (in the stoneware OU, under webAdmin's Tree Root). Select the ...
Two-factor Authentication Options in Unified Workspace
Issue: What Two-factor authentication options are available in Unified Workspace? Solution: We currently have three Two-factor authentication options in Unified Workspace, that are supported across all browsers. Challenge Authentication Image ...