Helpdesk | Analytic - Audit

Analytic - Audit
Data Recorded in the Audit Database
Issue Customer would like to build reports to view specific information logged by UW, that is not available from Analytics. What additional information is logged in the Audit Database? Solution There is quite a bit more information recorded into the ...
What do the ID numbers in the audit database represent ?
Product ID# (from the Product table): 1000 - teamPages 1001 - webPages (Teacher webPages) 1002 - Forums 1003 - Application 1004 - Kernel 1005 - Reports (webReports) 1006 - Forms (webForms) 1007 - webPass 1008 - AppSelector 1009 - LenovoID 1010 - ...
Analytics Link report not working after upgrading to 6.3.0.x
Problem: Analytics Link reports not loading after upgrading to 6.3.0.x Cause: We discovered in about version 6.3.0.127 that the ActionID that define the events for the Audit database were changed thus causing the Link Report in the Analytics tile ...
Midnight - lose connection
Issue: Sometimes have people working late at night from home on a terminal server session. At midnight they lose their connection and cannot log back into the webNetwork server. Could you tell me what could be causing the disconnect at midnight? ...
How to setup Analytics in dedicated SQL
Problem: Need to move Analytics database to a dedicated SQL server. It is highly recommended you move this database to a separate dedicated SQL server on any production installations. Cause: The included Hypersonic SQL (HSQL) is not designed for ...

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