Lenovo Software Help Center

LanSchool Classic and Air now have their own dedicated support areas.

Please visit https://helpdesk.lanschool.com for support with LanSchool Classic.
Please visit https://helpdesk.lanschoolair.com for support with LanSchool Air.

    • Popular Articles

    • Can a Teacher see Students outside of school?

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic General FAQ.
    • LanSchool Latest Release Notes

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic Latest Release Notes.
    • How to uninstall LanSchool Student and WebHelper from Chromebook

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in Mass Deploying LanSchool Student for Chromebook.
    • LanSchool Release Notes

      LanSchool™ Release Notes Updated: December 16, 2019 Component Versions LanSchool, December 16, 2019 Chromebook App, December 16, 2019 Chrome Web Helper:, December 16, 2019iOS TA and Student 8.2.0, December 16, 2019 Android ...
    • Controlling multiple students at once

      Problem: Can I remote control multiple computers at once? Cause: N/A Prerequisite(s): LanSchool Teacher and Student Solution(s): If all of the computers in the lab are the same basic image or configuration (for example. all Windows XP machines with ...
    • Recent Articles

    • Allow Help Desk to reset Image Challenge images

      Issue Customer would like to allow Help Desk users to only be able to reset user Image Challenge images when they have been forgotten by a user. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as ...
    • Troubleshoot RDS

      This is a good article, from Microsoft, on how to troubleshoot RDS/RDP logon issues. https://social.technet.microsoft.com/wiki/contents/articles/37841.remote-desktop-services-rds-logon-connectivity-overview-and-troubleshooting.aspx
    • Building an Employee Phonebook system

      Building a Mini Application Post #20 Can it really be that simple to create a little application with Report and Form Builder?  This tutorial shows you that it is - and actually helps you make a useful application at the same time as learning how to ...
    • Working with Binary Data in Report Services

      Quick Start Guide - Binary Data This tutorial is designed as a quick "How Do I Work With Binary Data" tutorial.  It walks through the steps necessary to upload an image to a database.  Every webNetwork 6.0 installation ships with a database called ...
    • Lenovo Unified Workspace Released

      Lenovo Unified Workspace Released 05-18-2021 Below is a list of enhancements and fixes for Unified Workspace If you need assistance with your update, please contact support at 800-505-6865 (Monday-Friday, 8:00am-5:00pm EST - ...

    Lenovo Software Products

    Lenovo Software supports the following products: LanSchoolLanSchool Air, Unified Workspace and AirStack 

    If you are looking for support for your other Lenovo products please visit the Lenovo Support Site.

      Contact Us

      Unified Workplace : M-F, 8:00am-5:00pm EST

      LanSchool : M-F, 8:00am-5:00pm EST 
      LanSchool Air : M-F, 8:00am-5:00pm EST
      Airstack : M-F, 8:00am-5:00pm EST
      DNSFilter : M-F, 8:00am-5:00pm EST

      Excludes holidays.

      Chat : Click the chat button in lower right corner
      Unified Workspace Email : support@lenovosoftware.com

      LanSchool Toll Free Phone : 877-394-0443
      LanSchool International : +1 (317) 669-8766 
      Unified Workspace Toll Free : 800-505-6865

        Customer License Files

        Visit the customer portal to download your installation files for LanSchool or Unified Workspace.