Lenovo Software Helpdesk
            Knowledge Base Helpdesk LanSchool Troubleshooting Student

            Touch Screen driver is being Disabled on Student

            Problem: The touch screen driver is being disabled on the student computers after blanking the screen or remote controlling.

            Fix: A permanent fix was implemented in 8.0.1.6. If you are unable to upgrade, a special registry key fix was created in 8.0.0.15 to 8.0.0.79. To implement the registry fix please see below.

            If 32-bit:
            HKEY_LOCAL_MACHINE\SOFTWARE\LanSchool
            Create a 32-bit DWORD registry key named DoNotDisableTouchscreen with a set value data of 1.

            If 64-bit:
            HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\LanSchool
            Create a 32-bit DWORD registry key named DoNotDisableTouchscreen with a set value data of 1.

            Once the registry key is created, reboot the student machine and LanSchool should no longer lock out the touch screen.
            Updated: 08 Nov 2018 05:27 AM
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