webRDP
Fix font rendering in Chrome when using webRDP
Issue When inside of an RDP session, the fonts look blurry or grainy. Solution There appears to be an issue with Chrome's smooth text scaling feature, that recently appeared in a recent update to Chrome. One fix, found in Google's Support forums, is ...
Number of connections for webRDP Client
Question: How many RDP connections can my users make, through Unified Workspace, using the webRDP client? Solution: As the webRDP client is very resource intensive, for the UW relay server, we've found that the each relay can handle approximately ...
webRDP Utility Menu
Issue Where can i find documentation for the webRDP HTML5 Client's Utility Menu, for an explanation of how to utilize the Clipboard and Soft Keyboard? Solution Please see our guide on how the Clipboard and Soft Keyboard function.
webRDP Java Client URL
Question Is there a way to troubleshoot webRDP connections? Solution Customer's can download the webRDP.jar file from their cloud, to assist with troubleshooting webRDP connections. The jar can be downloaded ...
webRDP cannot connect to new Windows 10 workstations / Windows Server 2016 servers
Issue The HTML5 webRDP client will not connect to new Windows 10 workstations, but will connect to Windows 7 or Windows 8 workstations. Possible Errors: Received an error connecting to: <CN_OF_WEBAPP> Solution Clean installations of Windows 10 now ...
webRDP cannot connect to workstations due to NLA
Issue ActiveX and WebRDP clients cannot connect to Windows workstations. Possible Errors: The remote computer has ended the connection. The server reset the connection. Parameter(s) you provided caused an error. The server requires that the client ...
How do I disable webRDP onscreen keyboard or clipboard?
Problem: Users do not need the keyboard or clipboard functionality. Cause: Both keyboard and clipboard are turned on by default with webRDP HTML5. Prerequisite(s): webNetwork administrator (webAdmin) access General knowledge of webAdmin management ...
Popular Articles
Old Browser Versions
Question: I am using an older browser version and am having problems. What can be done ? We are not able to upgrade the browser at this time. This is a challenge for any company that makes software that utilizes a browser. Since Stoneware does not ...
LCS Redirection
Problem: How to redirect the LCS in an environment with multiple LCSs and students connecting to them. Solution(s): Create an allow.cfg on all LCS(s) (including the Master) in the network, however, even if no allow.cfg is present on an LCS, machines ...
Time windows allows for Service Shutdown
Issue: Can the time windows gives a service to shut down before it kills the service be increased? Solution: Yes, the following information comes from the Microsoft URL : http://support.microsoft.com/kb/146092 To specify the wait time, do the ...
How to disable password saving - Internet Explorer
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Internet Explorer, launch Internet Explorer and perform the following steps. Click the blue Settings menu icon in the upper ...
How to disable password saving - Chrome
Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Chrome, launch Chrome and perform the following steps. Click the Chrome menu button in the upper right corner of the Chrome ...