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webRDP cannot connect to new Windows 10 workstations / Windows Server 2016 servers
Issue The HTML5 webRDP client will not connect to new Windows 10 workstations, but will connect to Windows 7 or Windows 8 workstations. Possible Errors: Received an error connecting to: <CN_OF_WEBAPP> Solution Clean installations of Windows 10 now ...
Stoneware Environment Check Utility
Problem: Need to run Stoneware Environment Check (Env Check) for pre-installation, troubleshoot issues or general health check of directory and DNS. Solution(s): Once utility is installed and launched, you will find three options to choose from on ...
What information is needed when reporting webRDP issues?
OS / version Java Version Version of webRDP Browser/version (if launching in a browser) Copy of the text in the Java console How is webRDP being launched ( command line, html page- include html)
Launching TS webapp brings up webRDP configuration screen
This is caused by many ad blockers or identity protection plugin / extensions. Ad Blocker and Norton identity protection are two such products. Both of these inspect and change HTML to try to remove ads from the page. Doing this messes up the HTML ...
Where can we put custom html files
Question We have some HTML files that we want to see for components and links in the portal, where should we put them? Solution There are 3 options available: Make a folder in the stoneware/webserv directory. For example : companyfiles Then put your ...