Lenovo Software Help Center

webRDP End of Life Notice

Stoneware webRDP – Notice of end of sales and support
April 2018

This announcement is to inform you Lenovo Software will no longer provide sales and support of its webRDP product.

As of March 30, 2018, Lenovo Software will no longer sell the webRDP software product to customers, nor will the product include any new feature updates.

Lenovo Software will discontinue support of the webRDP product as of March 30, 2019. As a result, existing webRDP customers will no longer receive security updates, bug fixes, or other support after this date. If you continue to use webRDP, after support to the product has ended, your system may become vulnerable to security risks.

Lenovo Software determines a product’s end of service date by considering a number of factors, including, but not limited to, the number of machines on which the software is installed in a given geographic location and the availability of skilled resources to support the product. Technological advances and other factors may also contribute to a product becoming out of date. When a product reaches end of life, the product and automatic software updates to the software become unavailable, as stated in this announcement.
We thank you for your support of webRDP over the years.


Note: This announcement only deals with the stand-alone webRDP product.  webRDP functionality inside of Unified Workspace will still be actively developed and supported.


** Customers of Cengage, who are experiencing webRDP issues with Cengage and/or MindTap, will need to contact Cengage Support for assistance.

    • Related Articles

    • webRDP cannot connect to new Windows 10 workstations / Windows Server 2016 servers

      Issue The HTML5 webRDP client will not connect to new Windows 10 workstations, but will connect to Windows 7 or Windows 8 workstations. Possible Errors: Received an error connecting to: <CN_OF_WEBAPP> Solution Clean installations of Windows 10 now ...

    • How many connections for webRDP HTML5 Client?

      With RDP and the webRDP Gateway, the resource usage depends on what type of work the user is doing on the terminal server/back end RDP machine.  In a worst case scenario: The Gateway has an Intel I5-3570 @ 3.4GHz, 2 Gig of RAM is dedicated in the ...

    • Number of connections for webRDP Client

      Question: How many RDP connections can my users make, through Unified Workspace, using the webRDP client? Solution: As the webRDP client is very resource intensive, for the UW relay server, we've found that the each relay can handle approximately ...

    • File Services Back-end Cache

      As of 6.3.0.x, the File Services back-end now caches the file listings for webStorage (and My Files). This means that if an individual uploads a file to a share outside of File Services, it will not appear in File Services (webStorage or My Files) ...

    • How to activate the JMX remote console in webRDP Gateway

      How can I activate the JMX remote console to debug what Java is doing? The following assumes the default installation location was used. Make a backup copy of c:\webRDP-Gateway\jetty\webRDP-Gateway.lax or /usr/webRDP-Gateway/jetty/webRDP-Gateway.lax ...

    • Popular Articles

    • Can a Teacher see Students outside of school?

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic General FAQ.

    • LanSchool Latest Release Notes

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic Latest Release Notes.

    • How to uninstall LanSchool Student and WebHelper from Chromebook

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in Mass Deploying LanSchool Student for Chromebook.

    • LanSchool 8.0.2.82 Release Notes

      LanSchool™ Release Notes Updated: December 16, 2019 Component Versions LanSchool 8.0.2.82, December 16, 2019 Chromebook App 8.0.2.13, December 16, 2019 Chrome Web Helper: 8.0.2.5, December 16, 2019iOS TA and Student 8.2.0, December 16, 2019 Android ...

    • Controlling multiple students at once

      Problem: Can I remote control multiple computers at once? Cause: N/A Prerequisite(s): LanSchool Teacher and Student Solution(s): If all of the computers in the lab are the same basic image or configuration (for example. all Windows XP machines with ...

    • Recent Articles

    • Lenovo Software Newsletter

      Question Is there a way I can be notified about product updates? Solution To receive updates from Lenovo Software about product updates, we encourage customers to subscribe to our Lenovo Software Newsletter.

    • Allow Help Desk to reset Image Challenge images

      Issue Customer would like to allow Help Desk users to only be able to reset user Image Challenge images when they have been forgotten by a user. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as ...

    • Troubleshoot RDS

      This is a good article, from Microsoft, on how to troubleshoot RDS/RDP logon issues. https://social.technet.microsoft.com/wiki/contents/articles/37841.remote-desktop-services-rds-logon-connectivity-overview-and-troubleshooting.aspx

    • Building an Employee Phonebook system

      Building a Mini Application Post #20 Can it really be that simple to create a little application with Report and Form Builder?  This tutorial shows you that it is - and actually helps you make a useful application at the same time as learning how to ...

    • Working with Binary Data in Report Services

      Quick Start Guide - Binary Data This tutorial is designed as a quick "How Do I Work With Binary Data" tutorial.  It walks through the steps necessary to upload an image to a database.  Every webNetwork 6.0 installation ships with a database called ...