Users with certain languages are seeing variables instead of proper translation of text

Users with certain languages are seeing variables instead of proper translation of text

When going to the webNetwork login page, using workstation configured for a specific foreign language, the user does not see the proper text.
Instead, the user sees the variables that would normally be translated into the proper supported text.

For example:

???loginpolicy.page.additional_links???
???loginpolicy.page.login???
???loginform.form.login???

This can happen when the workstation/browser is configured for the following languages:

Italian
Portuguese
Russian


Our currently supported languages are
English
French
Spanish
Japanese
German
Chinese


When any other language is encountered, webNetwork should default to English for the text translation.  However, we have discovered a few invalid language files that may have made it onto the servers.
The invalid language files for those three languages need to be removed from the servers.
Currently, the supported languages are:

On each webNetwork server:
  1. Browse to the /stoneware/bin/i18n/ folder.
    Inside of that folder you will see numerous sub folders (community, directory, swadmin, etc...).
  2. Open each of the folders one by one.
  3. Delete any files from the folders that end with:
    _it.properties
    _pt.properties
    _ru.properties
  4. Once you have removed those files, restart the webNetwork service on the servers.

Users with workstations/browsers configured for Italian, Portuguese, or Russian will now properly see the text in English.

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Remove Reset Password Button From Login Page

        Remove the Reset Password Button from the Login Page How to remove the Reset Password button from the Unified Workspace login page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand ...

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        As of January 31st 2024, Lenovo Unified Workspace (formerly Stoneware WebNetwork) is no longer supported. This means that we no longer provide licenses, downloads, updates, patches, or technical assistance for this product. If you have any questions ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • Related Articles

      • Assigning users to Domain Users group

        Question When I assign a link to Domain Users, the users never get the link. If I assign the link directly to the user or another group, then things work.   Resolution This is a feature/limitation of Microsoft Active Directory (MS AD). Domain Users ...

      • Send an alert message to users

        Question Is it possible to send a pop-up alert message to users that are authenticated to Unified Workspace? Solution Unified Workspace does not allow for the admin to send pop-up alerts and messages to users in real time.  It does, however, have the ...

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Users Language Setting

        webNetwork / UW has a few ways to set the language a user should use when they log into webNetwork. The user can have their machine/browser set to a different language or they can set their user object to a different language. Currently, webNetwork ...

      • webRDP HTML5 Client use LongPolling instead of webSockets

        The webRDP HTML5 Client uses the webSocket protocol to provide efficient communication between the client workstation and the webNetwork server.  There are some instances where webSocket cannot be used due to the webNetwork relay being placed behind ...