Unable to see OneDrive for Business shared files in webStorage with wN6.3.1.x.

Unable to see OneDrive for Business shared files in webStorage with wN6.3.1.x.

When a user adds a file to the Shared folder, all users are not able to see this file.
When going to OneDrive for Business with the browser client, logged in as different users, they are able to see the shared file in the shared folder.
When going webStorage in webNetwork, the user that added to the shared folder can see the added file, all other users can not.



Items in the 'Shared with Everyone' folder are the items the user is sharing with everyone.  They are not displayed in all other user's 'Shared with Everyone' folder.

The OneDrive for Business provider now has a high level folder called 'Shared with organization.'
This folder contains users and their 'Shared with Everyone' folder contents.
The current user is not shown at the top level.

webNetwork queries SharePoint for the list of shared files.
We have found the following to be true:
1. There is a delay between the time items are shared and when the items are available on SharePoint - and available in our list - since we query SharePoint.
2. Shared items are affected by sharing rules of parent folders.

If you share something, and it does not show in the list, wait a little longer.
If the file still does not appear for everyone, then check parent folder privileges to verify the users should have access.

This is a forum link that describes some of the sharing issues, as well as troubleshooting options outside of webNetwork:
https://community.office365.com/en-us/f/148/t/250901

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Remove Reset Password Button From Login Page

        Remove the Reset Password Button from the Login Page How to remove the Reset Password button from the Unified Workspace login page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand ...

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        As of January 31st 2024, Lenovo Unified Workspace (formerly Stoneware WebNetwork) is no longer supported. This means that we no longer provide licenses, downloads, updates, patches, or technical assistance for this product. If you have any questions ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • Related Articles

      • CIFS File Nodes slow to ping in webAdmin and not diplaying files or folders in My Files or webStorage

        The customer is seeing that trying to access CIFS file nodes in My Files or webStorage either results in a timeout error or a "There are no files or folders in this folder" message. When testing the file nodes, through webAdmin, it takes up to 5 ...

      • webDav / webDrive / webStorage information

        webDAV webNetwork / Unified Workspace has support for webDav clients to gain access to the file nodes configured.  The URL is https://portal.example-cloud.com/webDrive/ or /webStorage/ Using just / will give you a list of all of your nodes, if you ...

      • Too many open files

        There are a few things to check and these should be done on the server that is having the issue. If your webNetwork Server (loader) is having the issue then your webNetwork Relay won't start up because it would not be able to obtain a connection with ...

      • Unable to see database connection in Report Builder

        You must add each uers/group to have access to those database connections. WebNetwork 5 has added security to see the database connections.

      • Unable to authenticate Relay user. Multiple authentication exceptions.

        When applying a password policy or login policy, customer’s stand-alone relay(s) will not load properly. They are giving an Unable to authenticate Relay user error.  ERROR (12/03) 15:05:42 [com.stoneware.service.application.Relay[relay-SWRelay1]]: ...