The Terminal Server has exceeded the maximum number of allowed connections

The Terminal Server has exceeded the maximum number of allowed connections

Customer is getting the message: The terminal server has exceeded the maximum number of allowed connections.




This is from your Microsoft Terminal Server / RDS Server and not from webNetwork. However, some things that you can check. 

You can get this if you are just using RDP to get to a normal windows server. Windows only gives you two connections and those connections may be in use or two disconnected sessions that have not yet timed out. 

The other cause can be that you did run out of terminal server licenses and should check your license server to verify the number of connections you are licensed for and the number that are in use. 

Some commands that might come in handy. 

To get connected to that server remotely : net use /user:username \\\\servername\\share 

To get a list of the sessions: query session /server:servername 

Another command to query user connections: qwinsta /server:servername 

To reset a session : reset session [id] /server:servername 

To logoff your session from remote server: logoff /server:servername


    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Remove Reset Password Button From Login Page

        Remove the Reset Password Button from the Login Page How to remove the Reset Password button from the Unified Workspace login page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand ...

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        As of January 31st 2024, Lenovo Unified Workspace (formerly Stoneware WebNetwork) is no longer supported. This means that we no longer provide licenses, downloads, updates, patches, or technical assistance for this product. If you have any questions ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • Related Articles

      • How many RDP sessions without Terminal Server/RDS license?

        How many users can I RDP into a windows server without having to purchase RDS/Terminal Server licenses? Microsoft limits it to 2. If you need to allow 2 connections from the same user you will need to change the configuration.  You can configure the ...

      • Terminal Server (Remote Desktop Services) licensing.

        When Remote Desktop Services role is installed you will be given 3 options.  Configure Later - You can postpone your decision and simply select Configure Later. You'll have a grace period of 120 days to configure licensing and select a licensing ...

      • Terminal Server 2000 information

        Windows 2000 terminal server settings From Microsoft site : http://72.14.203.104/search?q=cache:OPeT_a8tzEEJ:www.microsoft.com/technet/prodtechnol/win2kts/maintain/optimize/secw2kts.mspx+terminal+server+active+session+limit&hl=en&gl=us&ct=clnk&cd=1 ...

      • Number of connections for webRDP Client

        Question: How many RDP connections can my users make, through Unified Workspace, using the webRDP client? Solution: As the webRDP client is very resource intensive, for the UW relay server, we've found that the each relay can handle approximately ...

      • Slow connections when launching app

        When user would launch a published app it would take a while. When closing an app blue screen won't disappear. Web browser was set to prompt when running activex controls. Also found that Time Live was set to 0 which was causing the application to ...