Teacher cannot see student machine
If your teacher console cannot communicate with the student machine, this is usually not a LanSchool issue. This is generally caused by a network issue/restriction.
1. If you use the Peer-2-Peer model, you must ensure a few things on the network are configured to support this.
A. That all machines are on the same subnet (192.168.1.x) or have the ability to communicate across subnets/VLANS via Multicast traffic. If this is not possible, you may want to consider the LanSchool Connection Server
2. Ensure that if ANY anti-virus software is present on the machine, that you create an exception for the LanSchool software, usually by adding the complete install location of LanSchool to the anti-virus exceptions list.
3. If the network is VLAN'd apart, ensure that the LanSchool communication ports are open to traverse the VLANS.
4. Please check with your IT department first for anything that may be causing this to not work on the Peer-2-Peer model. It is recommended to have the IT department contact LanSchool Support for troubleshooting.
Student machine using Sophos and disappears from teacher.
Problem: Sophos is blocking LanSchool communication Cause: Sophos Solution: There seems to be a problem with Sophos 10.0.6 and possibly other versions. Other products similar to LanSchool are having similar problems with this feature of Sophos. It ...
Change Student Channel from Teacher
This can be done by a re-install of the student, or from the teacher machine remotely. 1. You will have to Enable Channel Select on the teacher first. 2. Set the Teacher to the channel the student(s) are on and highlight the student machines that you ...
Enabling Become a Student in Teacher Console
Problem: How to allow the teacher console to become a student. Cause: N/A Prerequisite(s): LanSchool Teacher Installer Solution(s): Windows Teacher Console Since the addition of the LanSchool Web Helper extension for Chrome we had to change the ...
Tech Console cannot see Teacher machines through the LCS
Problem: Tech Console cannot see Teacher machines through the LCS Cause: Currently, the Tech Console cannot communicate with the teachers via the LCS. This is due to the current architecture of the software, and will be changed in the future. ...
Change Machine Display name reverts back after reboot.
Problem: Change Machine Display name reverts back after reboot. Cause: Registry key not staying set on student machine Solution(s): When a PC Student is first installed, the Machine Name that is shown for that Student, by default, is whatever has ...
Can a Teacher see Students outside of school?
This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic General FAQ.
LanSchool Latest Release Notes
This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic Latest Release Notes.
How to uninstall LanSchool Student and WebHelper from Chromebook
This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in Mass Deploying LanSchool Student for Chromebook.
LanSchool 220.127.116.11 Release Notes
LanSchool™ Release Notes Updated: December 16, 2019 Component Versions LanSchool 18.104.22.168, December 16, 2019 Chromebook App 22.214.171.124, December 16, 2019 Chrome Web Helper: 126.96.36.199, December 16, 2019iOS TA and Student 8.2.0, December 16, 2019 Android ...
Controlling multiple students at once
Problem: Can I remote control multiple computers at once? Cause: N/A Prerequisite(s): LanSchool Teacher and Student Solution(s): If all of the computers in the lab are the same basic image or configuration (for example. all Windows XP machines with ...
Lenovo Software Newsletter
Question Is there a way I can be notified about product updates? Solution To receive updates from Lenovo Software about product updates, we encourage customers to subscribe to our Lenovo Software Newsletter.
Allow Help Desk to reset Image Challenge images
Issue Customer would like to allow Help Desk users to only be able to reset user Image Challenge images when they have been forgotten by a user. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as ...
This is a good article, from Microsoft, on how to troubleshoot RDS/RDP logon issues. https://social.technet.microsoft.com/wiki/contents/articles/37841.remote-desktop-services-rds-logon-connectivity-overview-and-troubleshooting.aspx
Building an Employee Phonebook system
Building a Mini Application Post #20 Can it really be that simple to create a little application with Report and Form Builder? This tutorial shows you that it is - and actually helps you make a useful application at the same time as learning how to ...
Working with Binary Data in Report Services
Quick Start Guide - Binary Data This tutorial is designed as a quick "How Do I Work With Binary Data" tutorial. It walks through the steps necessary to upload an image to a database. Every webNetwork 6.0 installation ships with a database called ...