SSLVPN Terminal Server webapps through Safari on Mac with Java 1.7 not connecting

SSLVPN Terminal Server webapps through Safari on Mac with Java 1.7 not connecting

Customer is trying to launch a SSLVPN Terminal Server webapp using Safari on their Mac. The are receiving the following error: 

"Received and error connecting to 127.0.0.1" 

Webapp connects fine using Firefox. 

Customer is using the latest version of Java 1.7, and has TLS 1.2 enabled in the Java Preferences.




We found we have issues with our SSLVPN and Safari on OS X. We are seeing this issue with OS X 10.7.5+ and Safari 6.0.2. 

For now there are two workarounds. 

1. The Mac users use Firefox as their browser when they want to use any of those applications. 

2. Convert all your TS VPN webapps to TS Proxy webapps. 

You would have to open port 3390 in your firewalls, between user workstations and the relays. Then instead webNetwork opening up a Java Applet and creating the SSLVPN, the traffic for those applications would just be proxied through port 3390 on the webnetwork servers. 

This webapp type also puts a bit less strain on the webNetwork servers and slightly improves throughput. It would also then allow users to use iPads to access the TS webapps.

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...
      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...
      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...
      • LanSchool Documentation Guides

        LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...
      • Lenovo Unified Workspace 7.0.1.41 Released

        Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...
      • Related Articles

      • SSLVPN TS webapps through Safari on Mac with Java 1.7 not connecting

        The customer is trying to launch an SSLVPN Terminal Server webapp using Safari on their Mac. They are receiving the following error:  "Received and error connecting to 127.0.0.1"  Webapp connects fine using Firefox.  The customer is using the latest ...
      • VBScript error connecting to Terminal Server VPN connection

        Getting message error connecting to terminal server:127.0.0.1 This means that the users machine is unable to connect to the backend server.  This can happen for a variety of reasons  Some things to check:  1) Make sure your workstation is fully ...
      • Error connecting to Terminal Server 127.0.0.1

        Customer getting Error connecting to the terminal server: 127.0.0.1 after he updated the RDP client on his Windows XP and Vista machines. The customer was running 5.2.0.2 and needs to update to 5.2.0.4 or higher. The certificate used to code sign the ...
      • Accessing redirected Terminal Server drives

        How can I access redirected drives that are done via the RDP drive redirection options? These drives typically show up in the windows gui as C on <your - client - name> , but to reference them for working directories or files you can use :  ...
      • Using Terminal Server Proxy webapps with Round Robin DNS

        My Terminal Server Proxy webapp does not always connect to my backend server, when using the Round Robin DNS name. If we go directly to one of the relays, we can connect 100% of the time. Assign individual DNS names to your relay IP addresses.  ...