Lenovo Software Help Center

Lenovo Software Products

The Lenovo Software group produces and only supports the following products:

  • Airstack
  • LanSchool
  • LanSchool Air
  • Unified Workspace (formerly webNetwork)

Please visit The Lenovo Software website for more information on these products.


For assistance with Lenovo tablets, workstations, servers, and their included software, please visit Lenovo's Technical Support website.
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found here

Troubleshooting Topics for Lenovo PC's
Sign up for a Lenovo ID for easier access to Lenovo Technical Support.
Install Lenovo Vantage to update drivers, run diagnostics, identify serial number, product number, and BIOS, as well as other features.



Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer


    • Related Articles

    • Lenovo Software Newsletter

      Question Is there a way I can be notified about product updates? Solution To receive updates from Lenovo Software about product updates, we encourage customers to subscribe to our Lenovo Software Newsletter.
    • Lenovo Software Holiday Closings

      Lenovo Software offices will be closed in observance of the following holidays during the 2021 calendar year:  New Year's Day -- Closed Friday, January 1, 2021 Martin Luther King Day -- Closed Monday, January 18, 2021 President's Day -- Closed ...
    • Our SSL cert is expiring on our UW servers, can Lenovo Software help us renew that certificate?

      Issue SSL Certificate is expiring/expired on customer's Unified Workspace (formerly webNetwork) server(s). Solution Lenovo Software Support can assist you with renewing the SSL Certificate on your UW servers.  The only downtime required will be a ...
    • Lenovo Unified Workspace 6.4 – now available

      Announcing: Lenovo Unified Workspace 6.4 – now available What’s new in Unified Workspace 6.4 (formerly Stoneware webNetwork) Expanded support for Office 365 with OneDrive for Business End-users will now be able to access and manage content in ...
    • Problems sharing AutoDesk products.

      Problem: Less than ideal display from AutoDesk products. Cause: Most CAD solutions are not working very well with LanSchool. Typically programs like this are implemented using DirectX and/or OpenGL so they can maximize performance with rendering ...
    • Popular Articles

    • Can a Teacher see Students outside of school?

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic General FAQ.
    • LanSchool Latest Release Notes

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in LanSchool Classic Latest Release Notes.
    • How to uninstall LanSchool Student and WebHelper from Chromebook

      This content has moved! Visit the new LanSchool Classic Help Desk It looks like you may be interested in Mass Deploying LanSchool Student for Chromebook.
    • LanSchool 8.0.2.82 Release Notes

      LanSchool™ Release Notes Updated: December 16, 2019 Component Versions LanSchool 8.0.2.82, December 16, 2019 Chromebook App 8.0.2.13, December 16, 2019 Chrome Web Helper: 8.0.2.5, December 16, 2019iOS TA and Student 8.2.0, December 16, 2019 Android ...
    • Controlling multiple students at once

      Problem: Can I remote control multiple computers at once? Cause: N/A Prerequisite(s): LanSchool Teacher and Student Solution(s): If all of the computers in the lab are the same basic image or configuration (for example. all Windows XP machines with ...
    • Recent Articles

    • Lenovo Software Newsletter

      Question Is there a way I can be notified about product updates? Solution To receive updates from Lenovo Software about product updates, we encourage customers to subscribe to our Lenovo Software Newsletter.
    • Allow Help Desk to reset Image Challenge images

      Issue Customer would like to allow Help Desk users to only be able to reset user Image Challenge images when they have been forgotten by a user. Solution This can be done by assigning specific users in the system the User Group Admin role, as well as ...
    • Troubleshoot RDS

      This is a good article, from Microsoft, on how to troubleshoot RDS/RDP logon issues. https://social.technet.microsoft.com/wiki/contents/articles/37841.remote-desktop-services-rds-logon-connectivity-overview-and-troubleshooting.aspx
    • Building an Employee Phonebook system

      Building a Mini Application Post #20 Can it really be that simple to create a little application with Report and Form Builder?  This tutorial shows you that it is - and actually helps you make a useful application at the same time as learning how to ...
    • Working with Binary Data in Report Services

      Quick Start Guide - Binary Data This tutorial is designed as a quick "How Do I Work With Binary Data" tutorial.  It walks through the steps necessary to upload an image to a database.  Every webNetwork 6.0 installation ships with a database called ...