The customer is having trouble using Java drag-and-drop uploader, Local Edit and other java utilities.
The customer is using Java 1.7 and webNetwork on a Windows Server 2012.
The customer also has a \stoneware\config\includeProtocols file that only lists TLS 1.2 and TLS 1.1. TLS 1.0 was not included and thus was Excluded. TLS 1.0 is used by many applets and other tools. Some start to work after upgrading the client java this is because the newer java can negotiate to a different TLS version better than Java 1.7, other 3rd party tools may still require TLS 1.0 and thus it needs to be turned back on if excluded.
Example error output indicating an SSL TLS 1.0 issue.
1.7.0_71
TLS1.2 is enabled.
Dec 24, 2014 11:58:24 AM - DownloadManager - downloadFile - File: about.txt [Response code: 200]
path = C:\Users\xxx\AppData\Local\Temp\mydownloader-1419440304147\about.txt
fileToLaunch = C:\Users\xxx\AppData\Local\Temp\mydownloader-1419440304147\about.txt
executing: cmd /k "C:\Users\xxx\AppData\Local\Temp\mydownloader-1419440304147\about.txt"
uploadDirectory = /Shared/Consulting/www
Dec 24, 2014 11:58:34 AM - NetUtils - detectProxyForUrl() - Could not detect proxy info.java.io.IOException: Proxy service provider is not yet set
Dec 24, 2014 11:58:34 AM - NetUtils - detectProxyForUrl() - Could not detect proxy info.java.io.IOException: Proxy service provider is not yet set
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.writeRecord(Unknown Source)
at sun.security.ssl.AppOutputStream.write(Unknown Source)
at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
at java.io.BufferedOutputStream.flush(Unknown Source)
at java.io.DataOutputStream.flush(Unknown Source)
at javaatwork.myuploaderslim.e.d.a(HTTPUploadTask.java:637)
at javaatwork.myuploaderslim.e.d.a(HTTPUploadTask.java:527)
at javaatwork.myuploaderslim.e.d.e(HTTPUploadTask.java:293)
at javaatwork.myuploaderslim.e.e.a(HTTPUploadTask.java:199)
at javaatwork.myuploaderslim.f.k.run(SwingWorker.java:109)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at sun.security.ssl.InputRecord.read(Unknown Source)
... 13 more
Dec 24, 2014 11:58:34 AM - HTTPUploadTask 3 - upload() - javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
Connecting to https://webnet.example-cloud...
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handsh
ake
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source
)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect
(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Sou
rce)
at TestSSL.main(TestSSL.java:33)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at sun.security.ssl.InputRecord.read(Unknown Source)
... 8 more