IP Address change on Unified Workspace server

IP Address change on Unified Workspace server

Issue:  My IP numbers need to change for Unified Workspace servers.




Solution(s):  Depending on server configuration, you'll need to do the following.


If you have a Relay and that server needs the IP address changed then you will need to :
  • Test connections to this relay and key applications and make note of what was tested.
  • Edit the relay object for this relay in webAdmin - go to the Options page and verify / change the IP addresses in Virtual Host Names to match the new IP address
  • Shutdown Unified Workspace and edit the servers local host file and make any changes that are appropriate
  • Change and DNS entries in the appropriate DNS servers to reflect the new IP number (this includes IP numbers for virtual web application names)
  • Move server - change the IP address in the servers OS 
  • Be sure any firewall changes are made to allow the server to still communicate with the internal Unified Workspace servers
  • Start server back up
  • Double check the /stoneware/config/webNetworkTrace.log file to verify the startup.
  • Re-test this relay doing the same steps you did previously
  • If you have any file nodes assigned to this same server those will need to change


If you are changing the IP address for an internal server (aka Loader) then the same instructions above apply along with:
  • If you have more than one loader and they use Cluster Service, then before making this change, this server needs to be removed from the cluster.
  • Any dedicated relays that communicate with this loader will need the new IP address changed in the Server Management Console (aka 8090 console) for all their relay service
  • This server will need the new IP address changed in the Server Management Console (aka 8090 console) for all the Services
  • Once the server is back up, if there was a cluster, then it needs to be re joined into the cluster or cluster re-created.
  • If you have any DB servers running on this server then references to those will need to also change.
  • If you have any External Directory servers running on this server then references to those will need to also change.


keywords: webNetwork, wN, LUW, migrate, switch

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • LanSchool Documentation Guides

        LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...

      • Lenovo Unified Workspace 7.0.1.41 Released

        Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...

      • Related Articles

      • Change AD server address

        Issue Where do I go in Unified Workspace (formerly webNetwork) to change the Microsoft AD server that UW talks to? Solution Browse to the UW loader's 8090 Management Console The loader, is the UW server that connects to your directory.  You may have ...

      • User not able to change password in Unified Workspace

        How to enable Change Password debug, when having trouble with users not being able to change, or reset, their password in Unified Workspace. The Change Password debug needs to be enabled on the server that connects to your directory.  You may know ...

      • Move webNetwork to different server

        *** If you are moving to a different OS, please see : https://helpdesk.lenovosoftware.com/portal/kb/articles/migrate-webnetwork-to-windows-linux-22-8-2017 *** Keeping the same OS / version / IP As long as you are keeping the same OS/ version/IP then ...

      • How to setup Unified Workspace and load balancer

        There are no specifically supported or unsupported load balancers at this time.  How to put a Unified Workspace server+relay or relay behind a load balancer is not much different than how you would put any other web server. Here are things to make ...

      • Unified Workspace Support for Windows Server 2022

        Issue Is Windows Server 2022 supported by Unified Workspace? Solution We are still in full testing of UW on Windows Server 2022, however we are seeing that UW functions properly on Server 2022. The issue we have with Windows Server 2022 is that our ...