Problem: From an iOS device, you would like to open an app installed on a users device.
Cause: The app must be called from the browser using a URL scheme, which is configured by the developer when submitting the application to Apple.
Prerequisite(s):
- Unified Workspace 6.3.0.232 or newer
- iOS device must have application already installed
- iOS app must have a URL scheme defined
Solution(s): Find the URL scheme and create a link with that URL.
Find and test URL scheme:
- Use searches on Google or contact vendor to find out URL scheme
- Open up Safari on device and test manually
- URL scheme will be in format appname://
- Example facebook:// or twitter://
Create a link:
- Go to webAdmin
- Go to Link-Menu Admin
- Go to desired menu
- Right-click and choose "Create link"
- Enter a name for link
- Click close button
- Enter the URL scheme in Standard URL
- Assign link to users
- Go to Restrictions tab
- Add a Browser Agent restriction
- Use wizard to select iOS
Reference(s):