How to open an app on iOS device

How to open an app on iOS device

Problem:  From an iOS device, you would like to open an app installed on a users device.



Cause:  The app must be called from the browser using a URL scheme, which is configured by the developer when submitting the application to Apple.



Prerequisite(s):
  • Unified Workspace 6.3.0.232 or newer
  • iOS device must have application already installed
  • iOS app must have a URL scheme defined


Solution(s):  Find the URL scheme and create a link with that URL.

Find and test URL scheme:
  • Use searches on Google or contact vendor to find out URL scheme
  • Open up Safari on device and test manually
  • URL scheme will be in format appname://
  • Example facebook:// or twitter://


Create a link:
  • Go to webAdmin
  • Go to Link-Menu Admin
  • Go to desired menu
  • Right-click and choose "Create link"
  • Enter a name for link
  • Click close button
  • Enter the URL scheme in Standard URL
  • Assign link to users
  • Go to Restrictions tab
  • Add a Browser Agent restriction
  • Use wizard to select iOS


Reference(s):

    Can't find the KB

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