How to configure wnSSOclient in an LB environment

How to configure wnSSOclient in an LB environment

Problem:  If your environment has load balanced Unified Workspace servers, you cannot use the load-balancer DNS name in the Single Sign-On Server field for wnSSOclient.



Cause:  Single Sign-On Server field is used for communicating instructions between the wnSSOclient and server with longer instructions.  A load-balancer cannot be between the wnSSOclient and the server.  



Solution(s):  Make instructions to application short enough that the Single Sign-On Server field is not required.  This includes shortening the application path, but still including some instructions like {logoffonexist} and {notimeout}.  This is also helpful for situations where you have multiple versions of same software.


Shorten the Application Path:
  • Check if the application has an App Path to the EXE file in registry
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths
  • If not, add an entry to registry on all RDS servers for the application


Example configuration for application called Cinema4D:
  • Registry Key for "Cinema4D.exe"
  • Default REG_SZ "C:\Program Files\MAXON\CINEMA 4D R17\CINEMA4D.exe"
  • UW Start Program:  Cinema4D.exe
  • UW Single Sign-on Script:  {logoffonexit}|{notimeout}
  • UW Single Sign-On Server:  (leave it blank)
  • UW wnSSOClient Path:  whatever path it should be


Reference(s):



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