HMH ThinkCentral SAML requires a RelayState to be sent

HMH ThinkCentral SAML requires a RelayState to be sent

Issue:

Customers are being contacted by Houghton Mifflin Harcourt that the SAML webApp configured in Unified Workspace, for ThinkCentral, is not sending a RelayState.  They are stating that UW needs to be configured to send a RelayState, or they will have to discontinue service for security purposes.


Solution:

It appears that possibly during an upgrade the HMH SAML webApp is being switched from being configured as Service Provider initiated (sends a RelayState), to Identity Provider-initiated (does not send a RelayState).

To correct the webApps settings:
  1. Open the webAdmin Dashboard.
  2. Browse to the webApp object.
  3. Select the Authentication tab.
  4. Select the Service Provider initiated radio button.
    (The Audience field will be hidden, but still used.)
  5. Save the change.

Once the webApp reloads on all of the servers, it will begin to send the RelayState to HMH.

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Remove Reset Password Button From Login Page

        Remove the Reset Password Button from the Login Page How to remove the Reset Password button from the Unified Workspace login page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand ...

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        As of January 31st 2024, Lenovo Unified Workspace (formerly Stoneware WebNetwork) is no longer supported. This means that we no longer provide licenses, downloads, updates, patches, or technical assistance for this product. If you have any questions ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • Related Articles

      • SAML SP - Office365

        General Setup Go to Azure AD (https://aad.portal.azure.com/) Click on "Enterprise applications" Click "New Application" Click "Non-gallery application" IMPORTANT - Office365 requires Azure AD and premium subscription, you may see an alternate screen ...

      • SAML SP - OneLogin

        General Setup Go to OneLogin administrator page (/admin) Click on "Apps" Click "Company Apps" Click "Add App" Search for "SAML" Select "SAML Test Connector (Advanced)" Recommended to add "LUW" into Display Name Click "SAVE" button Click ...

      • SAML Identity Provider options

        Problem:  Customer or 3rd party vendor needs to know configuration options for setting up Identity Provider (IDP) initiated SAML. Cause:  As opposed to Service Provider (SP) initiated SAML, Identity Provider (IDP) needs more information from vendor ...

      • SAML Service Provider

        Issue How can I use a 3rd Party service (such as ADFS, Office365, or OneLogin) to SSO into UW? Solution The SAML Service Provider (SP) features allows another Identity Provider (IDP) to single sign-on into Unified Workspace using SAML for a seamless ...

      • Pearson SAML webApp requires Identity as of 6.4.x.x

        Issue: The customer has a Pearson SAML webApp. After upgrading to 6.4.x.x, users receive the following error when clicking on the Savvas Learning Company (formerly Pearson K12 Learning) webApp tile: HTTP ERROR 500 Problem accessing ...