Getting 500 server error on a new profile upon login.

Getting 500 server error on a new profile upon login.

When user logs in, gets an http 500 error where the menu for webnetwork usually is displayed.

Check the profile to make sure that the personalization options are configured. You need to have at least one column configured.

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...
      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...
      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...
      • LanSchool Documentation Guides

        LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...
      • Lenovo Unified Workspace 7.0.1.41 Released

        Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...
      • Related Articles

      • Error Occurred Upgrading Profile

        Issue: When clicking the Upgrade button, inside of the Customization Center's Upgrade Center, to update a custom profile, I receive the following error: An Error Occurred: Please contact support. Solution: This error indicates the server is having ...
      • Custom login page

        NOTE: As of 6.4.0.26, the custom login page must reside on your webNetwork server. The following line must also be included in the login form: <input type="hidden" name="csrfToken" value="<c:out value='${csrfToken}'/>"/> While we currently allow CSS ...
      • webRDP cannot connect to new Windows 10 workstations / Windows Server 2016 servers

        Issue The HTML5 webRDP client will not connect to new Windows 10 workstations, but will connect to Windows 7 or Windows 8 workstations. Possible Errors: Received an error connecting to: <CN_OF_WEBAPP> Solution Clean installations of Windows 10 now ...
      • How to fix customized login and profile after upgrading to v7.0

        With the release of 7.0 the default login page has been modified to simplify the customization process. If you are having an issue with the login page not displaying, after upgrading to v7.0, you will need to delete the custom CSS code and start from ...
      • Basics of creating a profile from an existing profile

        Issue Admin would like to make a copy of an existing profile to assign to specific users. Solution These instructions assume the admin is making a copy of the SecureCloudAccess-Profile. Replace installdir with the folder name Unified Workspace is ...