Issue
SSL Certificate used by a SAML webApp has expired and needs to be updated.
Solution
The admin will need to generate a new certificate, through the webAdmin Dashboard, and provide it to the Application Provider.
- Open webAdmin Dashboard.
- Expand Applications Admin.
- Select the SAML webApp.
- Select the Authentication tab.
- Click the Configure button.
- On the SAML Configuration page.
- Scroll down to the Signing Certificate section.
- Click the Generate Certificate button.
- Fill in the Certificate Generation Wizard fields.
For the Common Name, we suggest using the applicationname.cloud.domain format (example: clever.example-cloud.com).
For the State name, spell out the full name.
For the Country Name, use the 2-character abbreviation.
For the Signature Algorithm, use SHA256 with RSA (unless otherwise directed by the Application Provider).
For the Strength, use 2048 (unless otherwise directed by the Application Provider).
- Click the Generate Button.
- Click the Overwrite Button, you should see a message that the certificate was saved.
- Click the Export PEM button to save a copy of the certificate.
- Close the SAML Configuration page browser window.
- Close webAdmin Dashboard.
- Provide the Application Provider a copy of the exported certificate file for them to update their side.