FireFox webPass check incorrectly saying extension is out of date

FireFox webPass check incorrectly saying extension is out of date

It was found that the FireFox setting called "Don't Remember History" actually puts FireFox into a private browsing mode or what Chrome calls Incognito mode.

In this mode communication with extensions is disabled and thus we can not check the version of the extension.

More information can be found here : https://support.mozilla.org/en-US/kb/private-browsing-control-what-info-firefox-saves?redirectlocale=en-US&redirectslug=Private+Browsing


    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Change Reset Password Button Text

        Change the text of the "Reset Password" button on the UW Login Page How to change the text of the Reset Password button on the Login Page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants ...

      • Remove Reset Password Button From Login Page

        Remove the Reset Password Button from the Login Page How to remove the Reset Password button from the Unified Workspace login page. Login to webNetwork and open webAdmin on your Relay Central Server Expand Customization Center Expand Tenants Expand ...

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        As of January 31st 2024, Lenovo Unified Workspace (formerly Stoneware WebNetwork) is no longer supported. This means that we no longer provide licenses, downloads, updates, patches, or technical assistance for this product. If you have any questions ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • Related Articles

      • Troubleshoot webPass SSO

        Issue Applications setup for webPass are no longer submitting credentials.  How do I go about troubleshooting? Solution Verify the Extension is installed in the browser and active. You should see the webPass "key" button on the browser's toolbar. ...

      • webPass IE will not trigger SSO

        Symptom: The webPass IE browser extension will not trigger SSO for working webPass tiles.  The other browsers with extensions, Chrome and Firefox, will trigger the SSO. Issue: The webPass IE browser extension is not triggering the SSO, do to the ...

      • File downloads being blocked as dangerous

        Issue webNetworkSlingshot.exe and/or webPass.exe installers are being blocked by Chrome and/or Firefox. Chrome explicitly states there is an issue with downloading the file in the browser's Status Bar. Firefox is not quite as explicit.  It subtly ...

      • How to disable password saving - Firefox

        Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Firefox, launch Firefox and perform the following steps. Click the Firefox menu. Choose Options or Preferences (depending on ...

      • New Features of webPass

        With the release of Unified Workspace (formerly webNetwork) 6.4, there are some new features for webPass. New webPass SSO deploy and update system for installing the webPass browser add-on The webPass add-on is not detected in the browser: webPass is ...