FireFox webPass check incorrectly saying extension is out of date

FireFox webPass check incorrectly saying extension is out of date

It was found that the FireFox setting called "Don't Remember History" actually puts FireFox into a private browsing mode or what Chrome calls Incognito mode.

In this mode communication with extensions is disabled and thus we can not check the version of the extension.

More information can be found here : https://support.mozilla.org/en-US/kb/private-browsing-control-what-info-firefox-saves?redirectlocale=en-US&redirectslug=Private+Browsing


    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...

      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...

      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...

      • LanSchool Documentation Guides

        LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...

      • Lenovo Unified Workspace 7.0.1.41 Released

        Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...

      • Related Articles

      • Troubleshoot webPass SSO

        Issue Applications setup for webPass are no longer submitting credentials.  How do I go about troubleshooting? Solution Verify the Extension is installed in the browser and active. You should see the webPass "key" button on the browser's toolbar. ...

      • webPass IE will not trigger SSO

        Symptom: The webPass IE browser extension will not trigger SSO for working webPass tiles.  The other browsers with extensions, Chrome and Firefox, will trigger the SSO. Issue: The webPass IE browser extension is not triggering the SSO, do to the ...

      • File downloads being blocked as dangerous

        Issue webNetworkSlingshot.exe and/or webPass.exe installers are being blocked by Chrome and/or Firefox. Chrome explicitly states there is an issue with downloading the file in the browser's Status Bar. Firefox is not quite as explicit.  It subtly ...

      • How to disable password saving - Firefox

        Having multiple methods for saving a password in the browser can cause confusion for the user. To disable password saving in Firefox, launch Firefox and perform the following steps. Click the Firefox menu. Choose Options or Preferences (depending on ...

      • New Features of webPass

        With the release of Unified Workspace (formerly webNetwork) 6.4, there are some new features for webPass. New webPass SSO deploy and update system for installing the webPass browser add-on The webPass add-on is not detected in the browser: webPass is ...