File Services Back-end Cache

File Services Back-end Cache

As of 6.3.0.x, the File Services back-end now caches the file listings for webStorage (and My Files).
This means that if an individual uploads a file to a share outside of File Services, it will not appear in File Services (webStorage or My Files) until that cache is refreshed.

The default timeout was 30 minutes, if someone didn't trigger it to refresh prior to the automatic refresh.
In 6.3.0.119 and higher, the default timeout has been changed to 5 minutes, and can be configured if desired.

For users to instantly refresh the cache, the could click the "refresh" button in the Location Panel (circled in red in the attached image).


To change this cache refresh setting, you will need to make and adjustment to the SystemConfig object, and restart the webNetwork service on your servers.

To adjust the SystemConfig object:

  1. Open webAdmin Dashboard.
  2. Expand Tree Root.
  3. Select the SystemConfig object.
  4. Change the WebStorage "Cache Idle Timeout".

    The "Cache Idle Timeout" is in seconds.  For example you would use 120 for a 2 minute refresh.

  5. Save the webStorage object.
  6. Restart the webNetwork service on your webNetwork servers.

    • Related Articles

    • Debug CIFS file nodes

      ** Test with the Net use command ** From the main stoneware server go to a cmd prompt and type : ping server      Where server = the server name that holds the share. Make sure the ip number that comes back is the proper ip number then do a : ping -a ...

    • Enable directory cache to speed up login times.

      To help speed up things webNetwork has a feature called Directory Cache.  This is turned on in the 8090 console loader under Directory Services. Typically create a c:\stoneware\config\dircache and then set the cache dir to this path, and set the ...

    • Installing Safari 5.1 on OSX breaks webRDP keyboard / drag and drop in File Services / Java Applets

      As of 9-26-2012, Oracle has taken over the development of Java for Apple. They have released Java 1.7 Update 7 and this fixes the Keyboard issue along with the Drag and Drog issues in File Services. However be aware that installing this means that ...

    • Digital signature has expired in file services

      A message about digital signature has expired displays when going into File Services.   This means that the certificate used to sign the internal java code has expired. To fix this, you must update to the latest version of UW which comes with an ...

    • Disable Group Search for File Services

      Issue: In the past Unified Workspace (formerly webNetwork) required having to manually add some search indexes to prevent slowness issues in various parts of webNetwork, most notably (webStorage) File Services. When a user authenticates to Unified ...

    • Popular Articles

    • Old Browser Versions

      Question: I am using an older browser version and am having problems. What can be done ? We are not able to upgrade the browser at this time.   This is a challenge for any company that makes software that utilizes a browser. Since Stoneware does not ...

    • LCS Redirection

      Problem: How to redirect the LCS in an environment with multiple LCSs and students connecting to them. Solution(s): Create an allow.cfg on all LCS(s) (including the Master) in the network, however, even if no allow.cfg is present on an LCS, machines ...

    • Time windows allows for Service Shutdown

      Issue: Can the time windows gives a service to shut down before it kills the service be increased? Solution: Yes, the following information comes from the Microsoft URL : http://support.microsoft.com/kb/146092 To specify the wait time, do the ...

    • How to disable password saving - Internet Explorer

      Having multiple methods for saving a password in the browser can cause confusion for the user.   To disable password saving in Internet Explorer, launch Internet Explorer and perform the following steps. Click the blue Settings menu icon in the upper ...

    • How to disable password saving - Chrome

      Having multiple methods for saving a password in the browser can cause confusion for the user.  To disable password saving in Chrome, launch Chrome and perform the following steps. Click the Chrome menu button in the upper right corner of the Chrome ...

    • Recent Articles

    • SAML Service Provider

      Issue How can I use a 3rd Party service (such as ADFS, Office365, or OneLogin) to SSO into UW? Solution The SAML Service Provider (SP) features allows another Identity Provider (IDP) to single sign-on into Unified Workspace using SAML for a seamless ...

    • Lenovo Unified Workspace 7.0.0.63 Released

      Highlights of Unified Workspace 7.0.0.63 Before you install: Please view the installation notes here. 7.0.0.63 Requires new 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.0.63 New Profile Style New Login ...

    • How to fix customized login and profile after upgrading to v7.0

      With the release of 7.0 the default login page has been modified to simplify the customization process.  If you are having an issue with the login page not displaying, after upgrading to v7.0, you will need to delete the custom CSS code and start ...

    • SAML SP - Sync Directory Password

      Login script to prompt for directory password Since the user does not login into Unified Workspace with a password, we cannot capture the password to use in the @@password@@ variable.  If you would like to use the Active Directory password for other ...

    • MySQL 8 SSL

      Issue Admin is making a database connection to a MySQL 8 database.  When clicking the Ping button on the DB Connection object, the following error is presented: WARN: Establishing SSL connection without server's identity verification is not ...