Error authenticating during webNetwork startup.

Error authenticating during webNetwork startup.

The customer gets an error when starting UW:

INFO [com.stoneware.service.DirectoryManager]: We are creating an AD connection.
FATAL [com.stoneware.service.DirectoryManager]: Unable to verify/extend schema.
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece ]

 
This means that customer has configured a bad username or password. 

    Can't find the KB

    Unable to find the KB to address your issue ?  

      • Recent Articles

      • Lenovo Unified Workspace End-of-Life Questions and Answers

        Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...
      • How do I determine my Unified Workspace license expiration date?

        The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...
      • Lenovo Unified Workspace 7.0.2.13 Released

        Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...
      • LanSchool Documentation Guides

        LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...
      • Lenovo Unified Workspace 7.0.1.41 Released

        Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...
      • Related Articles

      • Move webNetwork to different server

        *** If you are moving to a different OS, please see : https://helpdesk.lenovosoftware.com/portal/kb/articles/migrate-webnetwork-to-windows-linux-22-8-2017 *** Keeping the same OS / version / IP As long as you are keeping the same OS/ version/IP then ...
      • How can I delay the startup of webNetwork

        The following information comes from Microsoft: http://support.microsoft.com/default.aspx?scid=kb;en-us;193888 In some computers, especially older systems and those with slower peripherals, it may be necessary to delay the loading of a specific ...
      • Debug relay startup problems.

        1) If you have your loaders clustered, make sure the cluster status is in sync by using the 8090 management console and checking the cluster status. 2) Use the 8090 console on the relay to turn on com.stoneware.client.stonewareclient debug.  When the ...
      • Error during login caused by time of day restrictions.

        Customer changed a users password in Active Directory but the user can not login to webNetwork.  The following error is displayed : DEBUG [com.stoneware.service.public.Core.authenticate]: Authenticating user: OR_OPERATION: {cn=jdoe, sware.email=jdoe, ...
      • Referral error on console

        The customer is seeing this error repeatedly on our UW server console.  INFO (02/05) 10:11:05 [stderr]: javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name ’dc=EDU,dc=myschool,dc=ca’  This typically means that ...