Customer moved loader to a new box. The box was Linux and during the install of linux, it auto added a host file entry for 127.0.0.2 myserver.example-cloud.com This causes the loader to tell the relay that when it comes back to connect to loader use 127.0.0.2 . Obviously, this is incorrect and will cause issues. Remove this line from the host file, reboot machine.

Host file should still contain 127.0.0.1 localhost and any other necessary host entries.