Client side SSO errors

Client side SSO errors

The customer is getting the following errors when trying to use the client side SSO features in webNetwork for RDP / Citrix. 

The first error: 
The relay path of 192.168.9.29/axis/services/WebNetworkPortalService is not a valid format. 

The second error: 
An exception occurred while trying to connect to the relay: 
System.Net.WebException: The request failed with HTTP status 404: %2Faxis%2FWebNetworkPortalService+Not+Found.



The first error means that the customer did not put in https://192.168.9.29 for the relay address in the SSO settings. 

The second error means that the terminal server can't contact the relay on the address of https://192.168.9.29 
This address needs to be a valid address that if you went to a browser on the terminal server and entered 
https://192.168.9.29/swWebServices that it brings up a page about Apache axis. 
The customer needed to change the sso relay address to https://portal.example-cloud.com to get things to work. 

With the sso client in debug mode, you will see the following debug boxes. 

wnSSOClient.exe launched in soap param mode 
sessionID is XXXXXX 
relayaddress is XXXXX 
Full Relay Path: XXXXXXXXXXx 
It then shows the script it retrieved. 

You can also turn on the debug : com.stoneware.swwebservices.axis2.modules.MessageLoggerHandler to see the full communication.

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