CIFS File Nodes slow to ping in webAdmin and not diplaying files or folders in My Files or webStorage

CIFS File Nodes slow to ping in webAdmin and not diplaying files or folders in My Files or webStorage

The customer is seeing that trying to access CIFS file nodes in My Files or webStorage either results in a timeout error or a "There are no files or folders in this folder" message.
When testing the file nodes, through webAdmin, it takes up to 5 minutes for the Ping result to come back.  However, the results come back positive.


Customer must be doing something with DFS. At least one of their file nodes is set to domain.org.

All shares were timing out (according to jCIFS debug) trying to talk to the domain, giving one of the generic IP's that Windows assigns when it can't DHCP an address.

INFO (09/11) 13:22:03 [stderr]: jcifs.smb.SmbException: Failed to connect: DOMAIN<1D>/169.254.20.74

In the loader's hosts file, they had "dc.domain.org domain.org" So we adjusted it to "dc.domain.org domain.org domain".

Ping results appear instantly now in webAdmin, and all nodes are accessible from the interfaces.

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