Change OTP Issuer Name

Change OTP Issuer Name

Issue

When a user configures an authentication app, such as Google Authenticator, for OTP,  the entry is saved in their app with the issuer name of Lenovo Software.  Is it possible to customize the Issuer name to our institution?


Solution

As of 6.5.9.27, there is now a field on the SystemConfig object that will allow the admin to set a custom Issuer name.
  1. Open webAdmin
  2. Expand Tree Root
  3. Select the SystemConfig object
  4. Fill in the OTP Issuer field with the name you would like embedded in the QR Code users scan when configuring their authentication app
  5. Click Save
  6. Restart the webNetwork Service to activate the change

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