Authentication error while trying to complete installation wizard
During a new install, the customer completed wizard #1 and UW/webNetwork restarted and then started wizard #2. It asked for a username and password and that was entered but it continued to prompt for the password.
This can happen for a few reasons.
1) The username and password entered is wrong. Verify the username and password especially the LDAP notation for the admin username.
2) The admin account you used is not really a full admin. Verify that this user is not being blocked by some policies. The first time UW/webNetwork starts up, it must be able to extend the schema of the tree using this account.
3) The ldap server you selected is not the proper server for your ad tree or does not have LDAP enabled or you selected ssl when ssl was not running or ldap server requires ssl and you did not turn that on UW/webNetwork.
4) If you are using Microsoft active directory, check the faq entry for prepping ms ad.
Can't find the KB
Unable to find the KB to address your issue ?
Recent Articles
Lenovo Unified Workspace End-of-Life Questions and Answers
Will the shutdown of LUW servers and access to downloads affect my server licensing? No, the shutdown of the customer servers and access to the product and licensing downloads will not affect your server licensing. This license is downloaded and ...
How do I determine my Unified Workspace license expiration date?
The best method for determining the licensing information including the expiration date of your Unified Workspace license: Login to your 8090 management console on each server This may take remoting into each LUW server and relay, opening a browser, ...
Lenovo Unified Workspace 7.0.2.13 Released
Highlights of Unified Workspace 7.0.2.13 Before you install: Please view the installation notes here. 7.0.2.13 requires a 7.0 license file. Below is a list of enhancements and fixes released in Unified Workspace 7.0.2.13 Fixed external storage ...
LanSchool Documentation Guides
LanSchool Classic Teacher Console The LanSchool Teacher Console is the interface teachers will use to manage their classroom and students. It contains all the tools necessary for a teacher to effectively interact with students and create a ...
Lenovo Unified Workspace 7.0.1.41 Released
Highlights of Unified Workspace 7.0.1.41 Before you install: Please view the installation notes here. 7.0.1.41 requires a 7.0 license file. Below is a list of enhancements and fixes for Unified Workspace 7.0.1.41 Updated Log4j Updated Java Updated ...
Related Articles
Running Analytics Migration Wizard
After applying a Service Pack, not all of the Analytics reports work. Some show an error: Unable to Run Report The database that contains the information for this report is not currently available. Please try again later. If you continue to have an ...
Slingshot installation error swlauncher.exe is not marked for installation
Issue: The user receives an error launching Slingshot webApps. The error is a Windows error message: Error 2753 The File ‘swlauncher.exe’ is not marked for installation. Solution: The webNetwork Slingshot utility is already installed on the ...
LDAP Error Codes
AcceptSecurityContext error, data 52e means "bad password" AcceptSecurityContext error, data 525 means "bad user name" AcceptSecurityContext error, data 773 means "password expiring" or similar. Standard error codes Standard LDAP errors Error / data ...
AuthenticationException LDAP: error code 49 - 80090308
Customer is getting the following error when webnetwork starts : javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ] The customer had changed admin ...
Troubleshooting issues with authentication
Issue: A user is receiving a Failed Login Attempt error every-time they try to login to Unified Workspace. How can we determine the root cause of the failed login? Solution: Enable the Authentication debug logging: Browse to the 8090 Management ...